Contact Us

We value your feedback and are here to assist you. If you have any questions, concerns, or suggestions, please don't hesitate to get in touch with our customer support team. We are dedicated to providing exceptional service and will do our best to address your inquiries promptly.

Customer Support

Our knowledgeable and friendly customer support representatives are available to assist you Monday to Friday, from 9:00 am to 5:00 pm. We strive to respond to all inquiries within 24 hours. Here are the various ways you can reach us:

Online Contact Form

You can use our online contact form to submit your query directly from our website. Simply provide your name, email address, and a detailed message describing your question or concern. We kindly request that you provide any relevant order information, such as your order number, to help us assist you more effectively.


You can also email us directly at Please include a clear subject line related to your inquiry to ensure a prompt response from our team. Remember to provide detailed information about your question or concern to help us address it accurately.


If you prefer to speak with a customer support representative, please feel free to call us at (845) 584-5384. Our team will be happy to assist you with any questions or concerns you may have. If we are unable to answer your call immediately, please leave a message with your name and contact information, and we will get back to you as soon as possible.


We'll respond to your email within 24 hours of receiving it, Monday to Friday

Address: 3200 North America Drive, Buffalo, New York, 14224, USA.

Contact us

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